Boston, Compass Cares, Medical Stays

Making a Lasting Impact: Compass Cares Program Wins Community Impact Award

Making a Lasting Impact: Compass Cares Program Wins Community Impact Award

We are thrilled to announce that our company has been honored with the prestigious Community Impact award from the Corporate Housing Provider’s Association for our Compass Cares Apartment Program. This recognition is a testament to our commitment to making a positive difference in the lives of patients and families traveling for medical reasons. Through our program, we provide comfortable accommodations, raise funds, sponsor events, and secure in-kind donations to support Compass Cares residents. Let’s delve into the details of this philanthropic initiative and how it has addressed a unique need in our community.

Addressing a Unique Need

The Compass Cares Apartment Program was born out of a pressing need to assist patients and families who often find themselves on long waitlists for housing accommodations near hospitals. Research shows that patients, especially children, heal faster and cope better when their loved ones are nearby. Recognizing this, we established the Compass Cares program to offer patients and families a quiet place to rest and heal during some of the most challenging times of their lives.

Collaboration and Partnerships

To effectively reach our target community, we have collaborated with local medical institutions, support groups, and community organizations. Our relationships with renowned hospitals like Boston Children’s Hospital, Brigham & Women’s Hospital, and Tufts Medical Center have allowed us to directly connect with patients and families in need of accommodations. Additionally, we have joined forces with Hospitality Homes, a nonprofit organization that provides short-term housing in volunteer host homes. By working together, we ensure that no patient or family is turned away due to personal medical conditions or the challenges posed by the pandemic.

Marketing and Awareness

Raising awareness about our program has been crucial in reaching those who can benefit from it. Through targeted marketing campaigns, social media engagement, press releases, and email outreach, we have effectively communicated our mission and services to the community. By sharing testimonials and success stories from previous Compass Cares families, we have been able to illustrate the impact of the program and build trust within the community.

Enhancing the Guest Experience

We believe that housing is just one small aspect of a patient’s journey. To provide additional comfort and joy, we offer Compass Cares move-in kits that include unique items and a starter box of pasta and sauce. These move-in kits feature items donated through our Participating Partner Program, such as beautifully hand-crafted toys from local artisans and Love Your Melon beanies. We also furnish two donated apartments, creating a turn-key experience for our guests.

Measurable Impact

The effectiveness and quality of the Compass Cares program can be seen through the tangible outcomes it has achieved. To date, we have housed 778 families, providing over 27,110 room nights of accommodation. In addition, we have donated over $100,000 in support of the Hale Family Center for Patients and Families at Boston Children’s Hospital. This contribution directly benefits Patient and Family Services, which supports families throughout their experience at the hospital.

Employee Engagement and Leadership

At Compass, we believe in empowering our employees to take on leadership roles within the Compass Cares program. We have fostered a culture of encouragement and motivation, aligning our team’s efforts with our overall mission and values. By recognizing and rewarding employees who demonstrate a passion for community engagement and social impact, we have created a supportive environment that encourages others to get involved. Through cross-departmental collaboration and opportunities for innovation, our employees have been able to contribute their unique skills and expertise to enhance the program’s effectiveness.

Testimonials from Compass Cares Families

The impact of the Compass Cares program can be best understood through the heartfelt testimonials of the families we have served. One family expressed their gratitude, stating, “The apartment itself was extremely clean and very welcoming. The beds were so soft, and the view was amazing. The house was stocked with everything we needed, and it really felt like home.” Another family shared, “Compass was able to find the perfect location for us to stay during our son’s brain surgery. The apartment was in a convenient location, and quiet and calming when he returned there to start his recovery.” These testimonials highlight the positive impact our program has had on the lives of patients and their families during challenging times.

Receiving the Community Impact award from the Corporate Housing Provider’s Association is a testament to the success and effectiveness of our Compass Cares Apartment Program. Through collaboration, marketing efforts, and a commitment to enhancing the guest experience, we have been able to address a unique need in our community. The measurable impact we have achieved, along with the testimonials from Compass Cares families, serve as a reminder of the positive difference we are making in the lives of those facing medical challenges. We are proud to continue our mission of creating a home away from home for patients and families, and we look forward to furthering the impact of the Compass Cares program in the years to come. Together, we can do more good and make a lasting impact on our community.

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